Legal

    Privacy Policy

    Last updated: June 2025

    DM Me The VIN ('we', 'us', or 'our') is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information when you visit our website or use our services to get a cash offer for your car.

    By using our website you agree to the practices described in this policy. If you do not agree, please do not use our website.

    1. Information We Collect

    Information You Provide to Us

    When you submit a form on our website we may collect:

    • Your full name
    • Phone number
    • Email address
    • ZIP code
    • Vehicle Identification Number (VIN)
    • Vehicle details such as year, make, model, mileage, and condition
    • Any additional details you include in messages or forms

    Information Collected Automatically

    When you visit our website we may automatically collect:

    • Your IP address
    • Browser type and version
    • Pages visited and time spent on our site
    • Referring website or search term that brought you to us
    • Device type (desktop, mobile, tablet)

    Cookies

    We use cookies and similar tracking technologies to improve your experience on our site. Cookies are small files stored on your device. You can control cookies through your browser settings. Disabling cookies may affect some features of our website.

    2. How We Use Your Information

    We use the information we collect to:

    • Respond to your inquiry and provide you with a cash offer for your car
    • Contact you by phone, text, or email about your vehicle submission
    • Improve our website and services
    • Comply with legal obligations
    • Prevent fraud and protect the security of our services

    We do not sell your personal information to third parties for their own marketing purposes.

    3. How We Share Your Information

    Service Providers

    We work with trusted third-party service providers who help us operate our website and run our business, such as web hosting, email delivery, and analytics. These providers are only given access to the information needed to perform their specific tasks and are required to keep it confidential.

    Legal Requirements

    We may disclose your information if required to do so by law or in response to a valid legal request such as a subpoena or court order.

    Business Transfers

    If DM Me The VIN is involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction. We will notify you before your information becomes subject to a different privacy policy.

    4. Text and Email Communications

    By submitting your phone number or email address on our website, you agree that we may contact you by phone, text message, or email to follow up on your vehicle inquiry. You can opt out of text messages at any time by replying STOP. You can opt out of email communications by clicking the unsubscribe link in any email we send you.

    Message and data rates may apply for text communications.

    5. Data Security

    We take reasonable steps to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the internet is completely secure and we cannot guarantee absolute security.

    6. Data Retention

    We retain your information for as long as necessary to fulfill the purposes described in this policy or as required by law. If you would like us to delete your information, please contact us at gul@dmtvcars.com.

    7. Your Rights

    Depending on where you live you may have the right to:

    • Request access to the personal information we hold about you
    • Ask us to correct inaccurate information
    • Request that we delete your personal information
    • Opt out of certain uses of your information

    To exercise any of these rights, contact us at gul@dmtvcars.com or +1 (346) 814-9471.

    8. Third-Party Links

    Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites. We encourage you to read the privacy policies of any website you visit.

    9. Children's Privacy

    Our website is not intended for children under the age of 13. We do not knowingly collect personal information from children. If you believe a child has submitted information to us, please contact us and we will delete it promptly.

    10. Changes to This Policy

    We may update this Privacy Policy from time to time. When we do, we will update the date at the top of this page. We encourage you to review this policy periodically. Continued use of our website after changes are made means you accept the updated policy.

    11. Contact Us

    If you have any questions about this Privacy Policy, please contact us:

    • DM Me The VIN
    • +1 (346) 814-9471
    • gul@dmtvcars.com